Successfully running a supermarket business takes way more than selling quality products to the right market. It involves an assortment of intricacies and nuances of revolutionary initiatives that push the business to the pinnacle of success.
When it comes to businesses, innovative thinking paired with continuous improvement is a match made in heaven.Business workflows require constant development aligned perfectly with the changing technologies to stay ahead of the competition.
Supermarkets witness a massive flow of transactions every day. Long queues and longer wait times to process payments are two of the most prominent factors devaluing the efficiency of a supermarket.In a world where competition is getting tougher with each passing day, such businesses need to find new ways to provide exceptional services to their target audience.
Illustrating a series of steps, we can provide sequential workflow developments or checklists that may or may not help improve the streamlining flow of transactions. We can suggest breaking down your processes into small components, hinting towards‘divide and conquer.’ We can also suggest adding a touch of more user-friendliness, simplifying processes, organizing queues, and increasing the manpower. However helpful these processes may be, there is one simple solution that wins the day—streamlining the flow of transactions utilizing Online Payment Processing Solutions.
Gone are the days when people preferred cash transactions. The Digital revolution has taken over the world, highlighting a drastic shift from paper to plastic. With the digital revolution and the ongoing global pandemic, the future of paper money seems more ephemeral. Therefore, it is only smart to shift towards contactless payment solutions at the right time.
Online checkout process simply refers to automated transactions between a merchant and a consumer.
Digital payments are on the rise, and you need to cater to the needs of your audience and capitalize on this growth. However, one question that is reiterated the most in this regard: Is it really that important to shift towards online payment processing solutions?
Yes! There are countless benefits of online payment processing solutions for both digital and brick-and-mortar stores. It saves time, stores user data, helps deliver exceptional customer service, and results in a fasterand more streamlined flow of transactions.
However, moving towards online payment processing solutions does not mean that you completely rid your business of cash transactions.It is all about offering customers a variety of payment options to choose from as per their convenience and preference.
So,how exactly do you make the flow of transactions for your grocery store more efficient?Yes, online payment processing solutions do have a significant impact on more well-run operations, but is that all it takes?No. Like we said, it takes an assortment of initiatives to run a business efficiently.
Here are the three proven approaches that will help you improve and simplify your transactional flow effortlessly and quickly:
The first and foremost solution to more streamlined transactional operations is POS terminals and online payment processing solutions.
POS terminals offer various payment solutions in different forms and technologies. You can choose from a wide variety of POS systems to cater as per the preferences of your audience.
Here is a list of 3 most efficient and widely used POS terminals that not only streamline transactions but also speed up the payment process.
If you have ever been to an Apple Store, you must have seen staff members completing transactions all over the sales floor. They do so using a mobile POS system, also known as mPOS. A mobile POS is precisely what it sounds like, a point-of-sale system that can move around your store.
An mPOS gives a store the mobility to process transactions from anywhere within the store, reducing the need for traditional payment processes.
Apple was the pioneer of mobile POS terminals and has since redefined in-person shopping experience drastically. Mobile POS terminals can swiftly process payments while managing inventory and customer information at the same time.
Typically, retailers use smartphones and tablets to process transactions and mobilize their POS systems. In addition to a traditional POS terminal, initiating mPOS systems will have increase efficiency while dealing with transactional operations.
An online POS terminal allows us to log into the system from any point and device available to carry out transactions.
This allows us to install and locate the POS systems throughout the store, dispersed at different locations. The more systems you allot categorized by various departments, the more convenient transactional operations become.
The feasibility increases with online POS as you can log in to online solutions from anywhere, using any device without any hassle. The number of POS terminals you designate depends on the size and capacity of your grocery store.
When you categorize POS systems according to different departments, you segment the footprint of your customers as well. The divided selling points make it easier to control overcrowding and long waiting queues. Hence, increasing efficient operations.
Utilize smartphone applications such as PayPal, Samsung Pay, Apple Pay, etc., to enable the customers to make credit card payment processing services with convenience. Offering diverse payment solutions not only helps capture a different set of markets but also allows fast ways to handle transactional processes.
Contactless point of sale terminal includes cashier-less shopping experiences like Amazon Go and online credit card payment processing services,otherwise known as digital wallets such as PayPal, Square, Apple Pay, etc.
These approaches offer not only prompt payment processing but also are a great way to capture the needs of the potential audience while you streamline operations for your existing ones. Moreover, it reduces customer engagement, thereby speeding up the transactional processes efficiently.
Another way to streamline the massive flow of transactions is by merely reorganizing the store. We know, that sounds like a lot, but it is imperative to structure your supermarket more effectively.
Most of the time, our problems start frommessy and unorganized structures. Take a look at the blueprint of your store and mentally divide it into different departments.Once you do so, identify the areas where you can make separate cash counters to divide and disperse the checkout counters effectively.
Moreover, a proven way of streamlining the flow of transactions is by creating more space near the checkout counters and offering only relevant items. While we understand that most of the marketing gimmicks rely on impulsive buying behaviors for a grocery store, we need to take it down a notch.
Since the reason why you are here, reading this point is to streamline your operations, only highlights the factor that your transactional processes are too chaotic to handle.
By offering relevant items and placing less impulsive items near checkout counters, you can fasten the checkout process significantly. Furthermore, you can also reduce dwell time at the entry as well as at exist, resulting in less time spent towards the end of the queue.
Quite possibly, one of the simplest ways to simplify the checkout experience is by optimizing the queuing area. Now, we understand that a supermarket is no pre-school where shoppers need to be huddled and controlled to make a queue. However, it is imperative to ensure that the queuing area has ample space and simplified to enhance the shopping experience.
Queue management comes into play to improve waiting times and productivity.A simplified queue area only refers to an active queue with a clear path and entry and exit points. With clear signage and where to enter, wait, and existing marks directs and guides customers till the end.
This helps reduce dwell time, as well as the confusion that results in wastage of not only customer time but affects employee’s time efficiency as well. Many suggest using an active queue such as an “L” or “U” design to offers a clear path and entry points to shoppers.
Superstores are becoming more and more essential,especially during this global pandemic. With an increase in customer visits per day, traditional POS terminals cannot deliver the processing speed and reliability that merchants require to get customers in and out quickly.
Therefore, online payment processing solutions are their best bet to fight with low processing speed and transactional processes.By utilizing the benefits of POS terminals, reorganizing stores as per the highlighted requirements, and using queue management to direct shoppers, merchants can effectively streamline the massive flow of transactions swiftly and efficiently.
Not only do these approaches promise improved speed and reliability, but they also deliver greater versatility, portability, and resourcefulness.
What’s your take on this? Do you have better ideas to streamline processes? Let us know in the comments below. We’d love to hear from you.